Faq

  1. What is Contest Dream?
  2. Contest Dream is an online platform for creating and managing your promotions and contests. It empowers marketers with the best tool to engage with their audience, generate leads, attracts an audience to a point of sale, gathers feedback and rewards customers for their loyalty.

  3. Why should I use Contest Dream?
  4. Contest Dream is incredibly easy to use whether you are a small business or a large corporate, you can design your campaigns to align directly with the objectives you have. Here is a few examples of business benefits:
    • Generating leads
    • Engaging with audience
    • Attracting people to a point of sale
    • Gathering feedback
    • Rewarding customers for their loyalty
    • Building a new customer database
    • Open new markets

  5. Can I test Contest Dream platform before initiating a promotion?
  6. When you sign up, your account will automatically be on a free account. To upgrade, simply click the 'Upgrade' feature from within your account, or navigate to the »billing page« and pick a plan that is right for you.

  7. How does the free plan work?
  8. You can run promotions only internally on the free plan, but if you want to publish it, you will need to upgrade.

  9. How do I Sign up / Register?
  10. Just click on the button »Register« / »Sign up free« button. It will take you 30 seconds to get started

  11. What type of promotions can I do with Contest Dream?
  12. With Contest Dream you can create xy promotions including instant wins, sweepstakes, contests, quizzes, surveys, loyalty programs. You can check the whole list of promotions.

  13. Can I customize promotions?
  14. Of course, you can! Our platform enables you to use your own logo, colors, images, text, … You can also redesign the whole concept of our platform.

  15. Where will my promotions be visible?
  16. Your promotion can work through our API integration, can be embedded as a widget or as a stand-alone micro site on your website, as well as live on your Facebook page, blog, Twitter, and link through a newsletter, email campaign – or all of them. The way you publish your promotion does not have to be exclusive to one platform. This approach ensures you are reaching participants where they are most comfortable and most likely to engage.

  17. Will the promotions adapt to mobile devices?
  18. The Contest Dream platform is built in fully responsive design so it will perfectly adapt to every mobile device and ensure the best possible user experience for the player.

  19. How can I start the promotions?
  20. The first step is to have a clear idea what you want to do. You can start with the view of our portfolio and maybe take an idea from there. Then you have to pick the right plan or just start with the free plan and test it for a while. When you feel ready, you just upgrade the plan and you can publish your first promotion!

  21. What plans can I choose?
  22. We have plans for everyone! Take a look at our plans

  23. Can I upgrade for just one month?
  24. Definitely! Use Contest Dream as long as you want.

  25. What is your contract model?
  26. Contest Dream offers you a subscription based contract model. You can choose monthly or yearly subscription. In case of yearly-based subscription, you pay only 10 months instead of of 12!

  27. How can I pay?
  28. The payment can be made via Paypal.

  29. What currency do you charge in?
  30. All our Bills and Invoices are in Euro (EUR).

  31. Do you provide refunds?
  32. We evaluate refunds on case-by-case basis. If you would like to discuss a refund, please send us an email to sales@contestdream.com.

  33. What if I am an agency and I manage several accounts?
  34. Agencies can benefit from special discounts for subscriptions. We can help you with our technology and experience. Contact us for more informations on sales@conestdream.com

  35. Do you have special prices for agencies?
  36. Agencies can benefit from special discounts for subscriptions. Please contact us for more details on special discounts sales@contestdream.com.

  37. What does 'Embed on any site' mean?
  38. The promotion that you build using Contest Dream can be placed on any website with just a snippet of code. This allows you run a contest on your site at any URL.

  39. Do you have an REST API?
  40. We are very proud of the fact that we have an REST API! As far as we know we are the only promotion platform with a REST API!

  41. What do you do with all the information I give you on the platform?
  42. We keep it safe! We take privacy of our users and their audience *very seriously*. Read more on our Privacy Policy.

  43. What languages does Contest Dream support?
  44. Contest Dream is currently supported in English, Italian and Slovene language. If you'd like to see Contest Dream translated into a language other than the ones listed above, send us an email to: info@contestdream.com and let us know!

  45. Do you provide legal assistance form my promotions?
  46. With our qualified legal partners in international and local promotions, we can take on the management of competitions in many countries all over the world. For all companies interested in promoting services or products, we can provide full assistance.

  47. I have more questions. Who do I contact?
  48. Email us at help@contestdream.com and we will give all the answers you will need.
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